Level Up! Health & Fitness Coaching
Privacy Policy
Effective Date: 05/04/2025
Last Updated: 05/28/2025
Welcome to Level Up! Health & Fitness Coaching.
We value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you visit our website, engage with our coaching services, or participate in any of our programs.
Information We Collect
We collect personal information you voluntarily provide, such as:
- Name, email address, phone number
- Health and fitness goals
- Assessment and progress data
- Photos or videos (only if you choose to share them)
- Payment or billing details (handled securely via third-party processors)
We may also collect limited technical information when you visit our site, including:
- IP address
- Browser and device type
- Usage patterns via cookies or analytics tools (like Google Analytics)
How We Use Your Information
We use your information to:
- Provide personalized coaching and support
- Track progress and customize your program
- Respond to questions or feedback
- Maintain client records
- Improve our services and website
We do not sell, trade, or rent your personal information to anyone — ever.
Marketing & Testimonials
We may request your permission to use anonymized stats or client success stories for educational or promotional purposes.
Any media (photos, videos, quotes) will never be used without your written and revocable consent.
Data Protection
We store all client information securely using password-protected systems, encrypted platforms, and restricted internal access.
Your Rights
Under California’s CCPA and similar laws, you have the right to:
- Know what personal data we collect
- Request access to or deletion of your data
- Opt out of any non-essential data use (we don’t sell your data anyway)
Under GDPR (and our extended policy to all clients), you also have the right to:
- Correct or update your information
- Withdraw consent at any time
- Request a copy of your data
To make a request, email us at contact@theleveluparena.com
Third-Party Services
We may use secure third-party tools (like payment processors, scheduling apps, and fitness platforms). Your data is only shared with them to the extent needed to provide our services, and they are required to safeguard it under their own privacy policies.
Cookies & Analytics
We may use cookies to enhance your browsing experience and analyze site traffic through tools like Google Analytics.
You can disable cookies in your browser at any time without affecting core site functionality.
Children’s Privacy
We do not knowingly collect or solicit personal information from children under 13. If we learn that we’ve unintentionally collected such data, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be reflected here with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your data rights, please contact:
Level Up! Health & Fitness
📧 Email: contact@theleveluparena.com
🌐 Website: https://theleveluparena.com